Who we are and what we do

Privacy Partners Limited is a company registered in England (15513607) with registered and trading address at 50 Princes Street, Ipswich, Suffolk, IP1 1RJ. Privacy Partners is a business that provides consultancy, support and advice relating to data protection for businesses and organisations.

Our role

We are the data controller of the data we process. That means we are responsible for deciding how we collect, use and store information about you. We are registered with the Information Commissioners Office with the number ZB680984.

How we collect and use your information 

General:

We use your personal data for the legitimate business interests of providing consultancy, primarily about data protection, compliance with privacy compliance regulations, and data security.

Enquiries:

If you make contact with Privacy Partners to enquire about using our services, we will use data that identifies you, and helps us deal with your enquiry and respond to you. We do this for our legitimate business interests.

Selling our services:

We may contact you by email when we believe our services will be of interest. This will be business to business only and we will use our legitimate interests. All emails will always provide the option to elect to opt out of any future communication.

Orders:

We will use the minimum personal information required to manage your order with Privacy Partners. This will include contact details to process the order (contract) and deal with your organisation. We will also use the minimum personal information required to invoice you and manage payment. This is to perform our contract with you.

Who we share your data with

Privacy Partners will never sell or share your personal information to any third parties without your full knowledge and consent.

We share data with our accountants who are based in the United Kingdom, and do not transfer data outside of the United Kingdom.

We use recognised business tools to manage our business requirements including your personal data, primarily Microsoft and Xero. This means your data may be stored on servers outside of the United Kingdom. Where your personal data is transferred outside the UK, it will only be transferred to countries that have been identified as providing adequate protection for UK data, or to a third party where we have approved transfer mechanisms in place to protect your personal data.

Data Storage and Retention

We only keep personal data for as long as it remains necessary to process it, and where we continue to have a lawful basis.

Your rights

Under data protection legislation, in certain circumstances you have the following rights over the processing of your personal data as described in this notice:

• right to be informed about how your data is used;
• right of access to your personal data;
• right to correction or rectification of your data;
• right to request deletion of your data; and 
• the right to data portability.

In most cases, we must respond to a request to exercise these rights within one month if not before. If you would like to submit a request, please contact us at info@privacypartners.uk. 

Complaints

If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please in the first instance contact us at info@privacypartners.uk. We will always try to resolve any issues amicably and quickly.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

By post:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

By live chat:       https://ico.org.uk/global/contact-us/live-chat

By email:            casework@ico.org.uk

By phone:          +44303 123 1113

https://ico.org.uk/global/contact-us/